Crisis Management · Practitioner-Led · 24/7 Mobilization
Crisis Management Services for Executives, Boards, and Family Offices
Practitioner-led response when the situation has already moved past policy.
A crisis is not a press cycle. It is a 2 AM phone call from a country manager whose driver has not arrived, a principal whose family member is being followed home from school, a board chair learning about a credible extortion email three hours after it was sent. By the time the word “crisis” is being used in the room, decisions are being made under information scarcity and time pressure — and the people making them are usually not the people who should be making them.
Wilson Global Protection Group provides crisis management services built for that reality. Not communications strategy. Not brand reputation work. Operational response — coordinated by practitioners who have stood up an evacuation, managed a hostile environment extraction, and run media containment in the same 12-hour window. Founded by Kenneth Wilson (CPS, PPS, EPS, SPI, CPO), the firm works with corporate boards, family offices, and multinationals whose exposure does not stop at the U.S. border.
Operational Definition
What “Crisis Management” Actually Means
Most published definitions of crisis management read like board-deck slides. The operational definition is narrower and more useful. Corporate crisis management breaks down into four functions, each with its own discipline.
Threat assessment
Identifying which scenarios actually apply to your principals, your operating geography, and your exposure profile. Not a list of every possible bad outcome — a ranked picture of credible ones.
Pre-crisis planning
Written protocols, decision authorities, escalation triggers, evacuation routes, communication trees, and pre-staged resources. The plan exists before the event, or it does not exist.
Real-time response coordination
A single coordinating point of contact during the live event — managing protective detail, in-country partners, legal counsel, communications, and the principal's family on parallel tracks.
Post-incident stabilization
Closing the loop: debrief, after-action review, protocol updates, monitoring for residual threat, and reintegration of the affected principal or team.
A firm that only does one of these four is not running crisis management. It is running a piece of it.
Scope of Work
What We Do
Specific deliverables we build and execute.
Crisis response protocols
Written, principal-specific playbooks for the scenarios most likely to occur given the client's geography, profile, and exposure.
Executive evacuation plans
Primary, secondary, and emergency routes; safe-house designation; pre-cleared transportation; and trigger conditions for activation.
Ransom and extortion response
First-contact protocol, communication discipline, coordination with law enforcement and counsel, and proof-of-life verification.
Hostile environment extraction
Coordinated with vetted in-country partners in regions where waiting for diplomatic channels is not a viable plan.
Cyber-physical coordination
Managing the physical security implications of a breach: doxxing, surveillance, principal exposure following data leak.
Media containment
Operating in support of communications counsel, not in place of it. Controlling the physical environment so the comms team can do their job.
Civil unrest and lockdown response
For offices, residences, and travel itineraries during fast-moving political events.
Family crisis response
Discrete handling of incidents involving spouses, children, household staff, or extended family members of the principal.
Tabletop exercises and drills
Pressure-testing protocols against realistic scenarios with the actual decision-makers in the room.
Emergency response planning
For offices, residences, and travel — integrated with the protective detail when one is in place.
For clients who already maintain a protective detail in New York, crisis protocols are integrated directly with the close-protection team. For clients building a broader program, see our security program design and consulting practice or the full services overview.
Clientele
Who Engages Us
Corporate boards with operating footprint in high-risk regions. Manufacturing, energy, mining, and infrastructure companies with executives traveling to or stationed in markets where the embassy is not a fast option.
PE-backed portfolio companies preparing for international expansion or managing principal exposure during a sensitive transaction.
Family offices with principal exposure — visible wealth, public-facing principals, complex family structures, or operating businesses in volatile sectors.
Law firms managing client crises — bringing in operational capability when a client matter has crossed from legal into physical risk.
Government contractors and dignitaries who require crisis management consulting that integrates with existing security clearance and protocol requirements.
If your situation does not fit one of those profiles cleanly, the scoping call is the right place to determine whether we are the right firm.
Methodology
The Engagement
How we work, in order.
Step One
Scoping Call ($500)
A structured 60-minute conversation. We map your principals, your geography, your existing program, and the threat picture as you currently understand it. You leave with a written summary and a clear recommendation on engagement structure.
Step Two
Threat and Risk Assessment
A formal assessment of the principal, organization, family, and operating environment. This is the document the rest of the engagement is built on.
Step Three
Protocol Development
Written response playbooks, decision authorities, contact trees, and pre-staged resources — tailored to the assessed threat picture, not pulled from a template.
Step Four
Tabletop Exercises
We pressure-test the protocols with the actual decision-makers in the room. The exercises surface the gaps that paper review will not.
Step Five
Retainer or On-Call Availability
Ongoing engagement structure — monthly retainer with defined response SLAs, or incident-driven engagement for clients with lower exposure profiles.
Common Questions
Frequently Asked Questions About Crisis Management Services
Next Step
The plan is written before the call comes in.
If you are reading this because something has already happened, the scoping call is still the right first step — it gives us the structured 60 minutes to understand the situation and recommend the right engagement structure. If you are reading this because you do not want to be reading it under pressure, you are exactly the kind of client we work with.
Book the $500 Executive Close Protection Consultation & Scoping60 minutes. Written summary. Clear next-step recommendation. No retainer pressure on the call.
Prefer to talk first? Reach our team via the contact page.